Statim 5000 Error Codes (NEW)

Statim 5000 New Error Codes
What They Mean & How To Correct The Problem


New Error Codes

There are 2 different sets of error codes: Original Error Codes are prefaced by "Check Cassette" followed by a number &s; New Error Codes are prefaced by "Cycle Fault" followed by a number.

Be sure to select the right error code for your unit


The Statim 5000 Sterilizer should never leak steam or have water dripping under the machine. If either of these conditions occur, check your cassette and seal. All leaks should be corrected before proceeding with troubleshooting procedures.

Error Message Problem Corrective Action
Cycle Fault 1 The cassette temperature failed to reach 95°C within a time-out period No power to boiler, Check Thermal Fuse.

Replace if necessary Part #SCF006-517

An extremely large steam leak. Can be caused by over loading the cassette
Cycle Fault 2 The cassette temperature failed to increase from 95°C to 100°C within a time-out period. An extremely large steam leak. Replace Cassette Seal SCS029-247 or repair cassette as needed.

Can be caused by overloading the cassette
Cycle Fault 3 The cassette has failed to pressurize and achieve a temperature of 110°C within a time-out period. If visible steam leaks appear replace the Cassette Seal SCS029-247, lid or tray as needed.

If no leaks are visible disassemble solenoid valve and check for debris.

Make sure plunger slides smoothly in plunger tube.

Refer to Solenoid Valve Section. Check for leaky pressure relief valve (PRV) or check valve.
Cycle Fault 4 The software causes the pump to activate at predetermined times If visible steam leaks appear replace the Cassette Seal SCS029-247, lid or tray as needed.

If no leaks are visible disassemble solenoid valve and check for debris.

Make sure plunger slides smoothly in plunger tube.

Refer to Solenoid Valve Section. Check for leaking Pressure Relief ValveSCV004-528 or the Check Valve SCK011-519
Cycle Fault 5 Boiler went dry prematurely. If a request to pump water occurs outside of the predetermined time Cycle Fault 5 occurs. Check pump using Pump Tester Bottle Part #SCK024-522
Cycle Fault 6 The software has detected a steam generator (boiler) temperature 5°C greater than the chamber, within 7.2seconds after a purge during the sterilizing phase of a cycle. Calibrate boiler.
Cycle Fault 7 The cassette temperature has dropped 4°C below set point If visible steam leaks appear replace the Cassette Seal SCS029-247, lid or tray as needed.

Disassemble solenoid valve and check for debris.

Make sure plunger slides smoothly in plunger tube.

Refer to Solenoid Valve Section.
Cycle Fault 8 The software has detected a steam generator (boiler) temperature 5'less than the chamber, within 7.2 seconds after a purge during the sterilizing phase of a cycle Calibrate boiler.


Check for kinks in the exhaust tubing.

Check to see if condenser bottle is full of hot water.
Cycle Fault 9 N/A N/A
Cycle Fault 10 The cassette temperature has failed to drop to 115°C during the Unwrapped or Wrapped Cycle or the temperature has failed to drop to 110°C during the Rubber and Plastics Cycle in the purge conditioning stage Check for kinks in the exhaust tubing.

Check for a clogged duct in the rear of the cassette tray. Blow out with compressed air.

Check solenoid valve for proper operation.
Cycle Fault 11 The cassette temperature has failed to drop to 102°C within 60 seconds of the end of a cycle during venting Check for kinks in the exhaust tubing.

Check for a clogged duct in the rear of the cassette tray. Blow out with compressed air.

Check the solenoid valve for proper operation.
Cycle Fault 12 This indicates a problem with the temperature measuring system Check thermocouples, they should read approximately 10 ohms at room temperature.
Cycle Fault 13 N/A N/A
Cycle Fault 14 The steam generator (boiler) temperature is above 171°C during the Sterilization phase of a cycle. Check pump using Pump Tester Bottle Part #SCK024-522
Cycle Fault 15 The cassette temperature is 3°C or more above set point during the Sterilization phase of a cycle Check for kinks in the exhaust tubing.

Check for a clogged duct in the rear of the cassette tray. Blow out with Compressed air.

Check solenoid for proper operation.
Cycle Fault 16 The steam generator (boiler) temperature went above 171°C during the heat up phase of a cycle. Check pump using Pump Tester Bottle Part #SCK024-522.
Cycle Fault 17 N/A N/A
Cycle Fault 18 N/A N/A
Cycle Fault 19 The steam generator (boiler) calibration is invalid. A new calibration is required. Calibrate the boiler. Refer to Boiler Calibration Section
Cycle Fault 20 The pump has failed to pump water into the steam generator (boiler) during a pre-vent pump time-out.

The steam generator (boiler) temperature was greater than 140°C for 3.6 seconds after the pump was activated to pump water to cool the steam generator (boiler).
Check pump using Pump Tester Bottle Part #SCK024-522.
Cycle Fault 21 N/A N/A
Cycle Fault 22 N/A N/A
Cycle Fault 23 N/A N/A
Cycle Fault 24 N/A N/A
Cycle Fault 25 The software has failed to detect a need to pump water in 90 seconds No power to boiler, Check Thermal Fuse.

Replace if necessary Part #SCF006-517.
Cycle Fault 26 The sterilization phase has failed to start within 3 minutes of the cassette reaching the sterilization temperature. Calibrate boiler. Refer to Boiler Calibration Section
Cycle Fault 27 The internal temperature of the steam generator (boiler) has exceeded 150°C for 25 seconds Check pump using Pump Tester Bottle Part #SCK024-522


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